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FAQs

 

What is the location of the 2018 summit?

The conference is taking place at The Carlu located at 444 Yonge Street (corner of Yonge and College) on the 7th Floor. 

Is there an additional cost for pre-conference workshops?

Yes. Pre-Conference workshops are not included in the conference registration and are at an additional cost. You can sign up for the Pre-Conference Workshops when you register for the conference. If you have already registered for the conference and would like to attend a workshop(s), please contact registrations at 416.251.7600 x 225 or registration@excellence.ca

What is the summit hotel for 2018?

A block of rooms is being held at The Chelsea Hotel, Toronto for guests and delegates attending the Performance Excellence Summit & Canada Awards for Excellence luncheon on November 6th, 2018. A special group rate of $219 (excluding taxes) is being offered if reservations are made on or before October 5th, 2018.

To make a reservation, contact The Chelsea Hotel Reservations at 1-800-CHELSEA (243-5732) and be sure to mention “Excellence Canada” to receive the special rate (no code needed). If you prefer to book your reservation online click here.

How should I dress?

The conference attire is business.

What is the closest airport?
The Toronto Pearson International Airport (commonly known as the Toronto Airport, code YYZ) is the major airport serving the Toronto area. Located in Mississauga, part of the Greater Toronto Area, the airport is actually about 25 minutes from downtown Toronto with no traffic.

The Billy Bishop Airport (commonly known as the Toronto Island Airport, code YTZ) is conveniently located just offshore downtown Toronto, near Union Station and many major hotels and attractions.

What is your cancellation policy?
All requests for cancellation must be made in writing by fax to (416) 251-9131 or registration@excellence.ca

Cancellations received on or before October 19, 2018 will be refunded, less a $50 administration fee.
Cancellations received after October 19, 2018 will not be reimbursed.
Substitutions are always welcomed.

I have specific questions that are not addressed here.
Who can help me?

For further questions, email: registration@excellence.ca

Our Sponsors

Excellence Canada gratefully acknowledges the support of the following sponsors of Canadian Excellence.

Champions of Excellence

Advocate Sponsor

Media Sponsor

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